Driven by Customer Satisfaction
Are you satisfied with the way your leadership team produces results? Are your customers dissatisfied? Do you have
concerns about a team's morale? Do you
suspect that if your organization's culture was driven by the goal of creating satisfaction
for your customers, employees and shareholders, it would be a better place
to work? If you answered yes to any of these questions you will be interested
in what we have to offer.
Synthesis is a New York based training and development organization
leadership teams to create increased productivity, satisfaction and value.
Our History - In the mid-1990's people in business were moving
their focus from reengineering to process redesign. We were involved with
organizations large and small, here in the US and in Europe in
producing software solutions that would enable an organizationís process to be
more effective. We consistently saw that no matter how great the technology or effective the
process design, the initiatives would not produce results if we did not also work
on developing the coordination skills of the teams. From this observation
the concept of
Synthesis was born. Our mission is to bring together the best new thinking about enabling the human element of an
organization to create satisfaction.
Our Approach - Over the last twenty-five years of research we have brought
together various approaches to being effective at work. Our programs are a
practical blend of various aspects of linguistic philosophy and somatic practices.
These two very different interpretations about what it is to be effective blend well
together and have consistently produced significant results for our customers.
Our Programs - Using this unique approach
we develop practical skills in our programs by blending workshop
style delivery, mentoring and on the job learning. This is "learning by doing". It is the
"doing" that produces practical skills and business results. We design our
programs to achieve measurable business results that include a return
on our clients' investment in its people.
Customers - A business like ours can only make a contribution to
peoples' work lives by working in partnership with our customers. Being a
good customer is an important skill. We consider ourselves fortunate in having been in some great client
partnerships. See our References
Page for more information about what some of our customers have said about
We hope we have raised some questions for
you about our work. We encourage you to contact us so that we can explore the
possibility of increasing the amount of satisfaction you and your team
receive from your work.